Shipping policy

Shipping Policy

Effective Date: July 12, 2026

Thank you for shopping with us. We are committed to processing and shipping your order as quickly and efficiently as possible. By placing an order through our website, you agree to the terms outlined in this Shipping Policy.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.
  • Orders are processed Monday through Friday, excluding weekends and U.S. federal holidays.
  • During peak seasons, sales events, or holidays, processing times may be extended. If a significant delay occurs, we will notify you using the contact information provided with your order.

Shipping Rates

Shipping rates are calculated at checkout based on your delivery address, package weight, and selected shipping method. Any free shipping promotions will be clearly displayed on our website and are subject to the terms of the applicable promotion.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days (where available)
  • Express Shipping: 1–2 business days (where available)

Delivery estimates are provided by the shipping carrier and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Shipping Restrictions

We currently ship to the locations listed at checkout. Certain products may be unavailable for shipment to specific locations due to legal or carrier restrictions.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses submitted at checkout.

If an order is returned due to an incorrect address, additional shipping charges may apply before the order is reshipped.

Lost, Stolen, or Damaged Packages

Risk of loss transfers to the customer upon delivery to the shipping address provided at checkout.

If your package is lost, stolen, or arrives damaged, please contact us within 7 days of the recorded delivery date. We will work with the shipping carrier to assist with an investigation where appropriate; however, we cannot guarantee replacement or reimbursement for packages confirmed as delivered by the carrier.

Shipping Delays

We are not liable for shipping delays caused by circumstances beyond our reasonable control, including severe weather, natural disasters, labor disruptions, customs processing, carrier delays, or other force majeure events.

International Orders

For international shipments, customers are responsible for all customs duties, taxes, import fees, brokerage fees, and other charges imposed by their local government. These charges are not included in the purchase price or shipping cost unless expressly stated.

Order Changes and Cancellations

Requests to modify or cancel an order must be submitted before the order has been processed for shipment. Once an order has been shipped, we are unable to cancel or modify it.

Contact Us

If you have any questions about this Shipping Policy or your order, please contact us through the contact page on our Shopify store or by using the customer support information provided on our website.